Support & Help

Your daily Fortnite companion — stats, shop, map and tournaments.

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Frequently asked

Do I need an Epic Games account to use Tracknite?

No. Just search for a public player nickname and you're in. Connecting your Epic account is optional — it only adds your own tournament results ("My Events") and can be disconnected anytime in Settings.

Why can't I see some player's stats?

Stats are shown only for public profiles. If a profile is set to private in Fortnite, its stats stay private — that's normal, not an error.

Where is my session history stored?

On your device — and, if you leave iCloud sync on, in your own private iCloud, so it survives a reinstall and follows you to your other devices. It never reaches our servers. You can turn sync off in Settings → Data.

Does Tracknite update my stats when the app is closed?

Yes — iOS wakes the app briefly in the background to save a stats snapshot, so your history and rank chart keep filling in even when you play with the app closed. You can switch this off in the iOS Settings app under Tracknite → Background App Refresh.

Will Tracknite tell me when a tournament starts?

Yes. Open a tournament in the Events tab and tap the bell — you get a notification the evening before and again shortly before the window opens. You can also switch on "All tournaments in my region" in Settings to cover every cup from the next seven days. Reminders are scheduled on your device; nothing goes through our servers, and you can turn them off in Settings → Notifications.

What does Tracknite Premium include?

Everything in the app: full stats with trends and session history, player comparison, the activity heatmap and season breakdowns, the live item shop and cosmetics catalog, the season map with the drop planner, your Sprites collection, the tournaments calendar and esports profile, and the home-screen widget. It's an auto-renewing subscription with a 3-day free trial. Manage or cancel it anytime in your App Store account settings.